Thank you for visiting and
shopping at La Naissance Cap Classique. Please find our full terms
of service below.
1. WEBSITE CONTENT
We, at La Naissance, have
endeavoured to ensure that all information on this website is as accurate as
possible. The information is provided is in good faith. The use of any product
bought by you from this site is at your risk. You indemnify us and hold us
harmless against any loss, injury or damage which may be sustained as a result
of using any one of the products sold on the website.
2.EXCLUSIVE RIGHTS OF
COPYRIGHT
You may not use the
trademarks, logos or names of La Naissance in any advertising or
publicity, or otherwise to indicate La Naissance sponsorship of or
affiliation with any product or service, without prior written permission.
Anything posted on this site is subjected to copyrights owned by La
Naissance.
This website contains images,
copy text, videos, content which for these purposes are defined as proprietary
works and the compilation of the proprietary works are the copyright of La
Naissance, its affiliates or subsidiary, or any other third party owner of
such rights; and is protected by South African and international copyright
laws. La Naissance reserves the right to make any changes to the
Website, the Content, or to products and/or services offered through the
Website at any time and without notice. All rights in and to the Content are
reserved and retained by La Naissance. Except as specified in these
Terms and Conditions, you are not granted a licence or any other right
including, without limitation under Copyright, Trademark, Patent or other
Intellectual Property Rights in or to the Content.
3. SECURITY OF CREDIT CARD
DETAILS
Credit card transactions will
be acquired for La Naissance via a secure payment gateway. The
payment gateway uses the strictest form of encryption, namely Secure Socket
Layer 3 (SSL3) and no credit card details are stored on the website.
4. MERCHANT TRANSACTION
CURRENCY
La Naissance can only accept South African orders currently.
Transaction Currency is South African Rand (ZAR). If you wish to order in
neighbouring countries, and International territories – please get in contact
with us at orders@lanaissancemcc.com. We will organise a delivery for you.
5. LA NAISSANCE PLEDGE
La Naissance takes full responsibility for all aspects relating
to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
6. GIFT VOUCHERS
La Naissance may from time to time make physical or
electronic gift vouchers available for use on the Website towards the purchase
of La Naissance alcohol signature brands. Gift Vouchers can only be
redeemed while they are valid and their expiry dates cannot be extended. More
specifically:
- Gift Vouchers that are
purchased by registered users are valid for 3 years after Sale. Gift
Vouchers that La Naissance gives away for free are valid for
the period stated thereon. In each case, if your Voucher has not been
used within that period, it will expire.
- Gift Vouchers cannot be used
to buy other Gift Vouchers or Coupons. They do not accrue interest and are
not refundable for cash once purchased. If your Gift Voucher value is
insufficient for the order you wish to place, you may make up the
difference by paying via one of our other payment methods.
- La Naissance Vouchers
can only be redeemed online through our website (www.lanaissancemcc.com)
- La Naissance is
not responsible for any harm due to the loss, unauthorised use or
unauthorised distribution of a Gift Voucher, after it has delivered the
Gift Voucher to you or the email address nominated by you.
7. DISCLAIMER
La Naissance is not responsible if you cannot access the Site
properly or at all because your connection, the Internet generally or your
browser software is inadequate or functioning badly, or if your ISP suspends or
terminates their service to you, or because of any other event outside our
control. If you cannot access the Site properly or at all because any of these
reasons, La Naissance will not refund any money you have paid or
compensate you. Please be sure to report any possibly errors to orders@lanaissancemcc.com.
The Site relies in part on
software to work. Software has bugs. Whilst La Naissance will
monitor the Site and try to fix bugs that are made known to us, we cannot
guarantee that the Site will be bug-free or will work all the time. It is not a
term of these terms of service that the Site or any individual feature of the
Site will always be available, error free and/or free from viruses. However, we
are consistently monitoring this to ensure this never happens.
8. LINKS
Where the Site contains links
to other websites and third party products or services, these links are
provided for your information only. La Naissance is not responsible
for the content of these websites or products or services. No person, business
or website may link to any page on this site without the prior permission
of La Naissance. In the event that La Naissance does
provide a hyper link to other websites or articles, this does not mean
that La Naissance endorses those sites or the content in any way.
9. SECURITY
By accessing or using any
part of the site, you accept, without limitation or qualification, these terms
of service. If you do not agree with all of the terms of service, you may not
use any portion of the site. Price information found on this site is subject to
change without notice. La Naissance reserves the right to change
these terms of service at any time without notice but will not change these
terms of service in relation to orders which have been placed and acknowledged
by La Naissance before the change is made. We grant you a personal,
limited, non-transferable non-exclusive, licence to access and use the Site. We
reserve the right, in our sole discretion and without notice to you, to revise
the products and services available on the Site and to change, suspend or
discontinue any aspect of the Site and we will not be liable to you or to any
third party for doing so. We may also impose rules for and limits on the use of
the Site or restrict your access to part, or all, of the Site without notice or
penalty. Your continued use of the Site will constitute your acceptance of any
such changes. Any person who delivers damaging code to this site may be
prosecuted and damages may be claimed.
10. GOVERNING LAW
This site is controlled,
operated and administered by La Naissance from the Republic of
South Africa and therefore the South African law applies. These terms of
service shall be governed by the laws of RSA and your consent to the
jurisdiction of Cape Town High Court in the event of any dispute.
11. DELIVERY DETAILS
We deliver door-to-door
countrywide. The delivery cost is a flat rate of R80, unless a free
delivery is on offer. We work on a 3-7 working day delivery turnaround
time.
Did you know, we deliver to
Neighbouring states? Contact us to request a delivery price on orders@lanaissancemcc.com
12. INSURANCE
La Naissance products are insured against breakage and
theft, an insurance equal to 1.8% of the value of your purchase is included in
the cost of the product.
13. CORPORATE LA
NAISSANCE ORDERS
Branding and delivery costs
are not included in the advertised price of these boxes. We are able to
organise personalisation on labels for corporate or gift orders. Please contact
info@lanaissancemcc.com.
14. REFUND
We cannot refund you for your
product once bottle has been open, and currently only sell La Naissance
– so are unable to exchange to other products as yet. We can definitely
replace bottle damaged upon arrival with proof.
15. REPLACING GOODS
In the unlikely event that there is a broken bottle
in your box, please tell us immediately by emailing orders@lanaissancemcc.com indicating your concern in order to log a case. Please attach pictures
of the damaged bottle/bottles as you received it (preferably a photo showing
exactly how you received the box) to the email. We will respond to you as soon
as we can and will send you a new bottle as quickly as possible. We reserve the
right to substitute product if product runs out, to the same or higher value of
the damaged item.
16. AGREEMENT CHANGES
La Naissance may, in its sole discretion, change this agreement
or any part thereof at any time without notice.
17. INSTAGRAM
COMPETITION RULES
These terms will apply to all
competitions offered by La Naissance – @lanaissancemcc. In the
event of conflict between these terms and the rules applicable to any specific
competition, the specific competition’s rules will prevail. Only South African
residents are eligible for prizes, and delivery of gifts or prizes will only be
within South Africa. Entry is open to anyone except employees (and their
immediate families) of La Naissance or the sponsoring
company/companies. No cash alternative is available to any prize unless
expressly stated otherwise. The closing date for any competition will be as
stated. The judges cannot accept responsibility for late entries. Entrants must
also be over 18 years of age. Entrants expressly declare that they are duly
authorized to participate in the competition. Entrants to regular competitions
may only win once within a year. The judges’ decision is final and no
correspondence will be entered into. All entrants’ information will be used
only in accordance with our Privacy Policy. We reserve the right to cancel any
competition without notice at any time. We may re-allot prizes if we are unable
to contact selected winners. Please ensure that you provide the correct contact
details. Prizes not claimed within 3 months will be forfeited. Any deviation
from the rules and/or attempt to manipulate the outcome of the prize will
result in disqualification. Winners may be required to be photographed for
publicity purposes or to participate in a radio or television broadcast. No
fees will be payable in this regard. Prizes are non-transferable in whole or in
part, must be taken as stated and may not be sold to a third party. You must
confirm acceptance of the prize as stated, failing which you will no longer be
eligible for a prize, and that prize will be re-allotted. Where prizes involve
travelling abroad, winners must be in possession of a valid passport, required
visas and the relevant health certificates. We accept no responsibility for any
incorrect or incomplete registration details that you may supply as part of
your registration. No responsibility will be accepted for undelivered, lost or
delayed entries. Proof of sending is not proof of receipt. Errors in entries
may, in the judge’s discretion, void entries. By entering into a competition it
is deemed that you have read and understood these rules. In the case of a
competition by means of a draw, the draw will take place within 3 weeks of the
closing date of the competition, unless otherwise stipulated.
18. ALCOHOL SALES
By ordering and purchasing
products that contain alcohol, you acknowledge that you are of legal drinking
age. Alcohol is not for sale to persons under the age of 18. For this reason,
positive identification may be requested and we may refuse an order at our
discretion.
19. RETURNS POLICY
If you have used a product
and found it to be damaged or faulty, please send us a photograph and we will
collect the product at our expense and either replace or repair the item,
depending on the circumstances and date of purchase.
20. RETURNS POLICY –
CONSUMABLES
Should you order a perishable
item and you have had a change of mind, you will not be able to return the
item. While we do our utmost to provide as much information on a product and
only list quality products, we are not able to refund or exchange items due to
public and food safety regulations. If, however, your perishables have arrived
damaged or expired we will replace or refund when we or the supplier are
at fault, according to our Refund Policy.
21. UPDATING OF THESE
TERMS AND CONDITIONS
We reserve the right to
change, modify, add to or remove from portions or the whole of these Terms and
Conditions from time to time. Changes to these Terms and Conditions will become
effective upon such changes being posted to this Website. It is the User’s
obligation to periodically check these Terms and Conditions at the Website for
changes or updates. The User’s continued use of this Website following the
posting of changes or updates will be considered notice of the User’s
acceptance to abide by and be bound by these Terms and Conditions, including
such changes or updates.
22. CONTACT
INFORMATION / DOMICILIUM CITANDI ET EXECUTANDI
If you have any questions or
queries, please contact us here:
info@lanaissancemcc.com
orders@lanaissancemcc.com
